Returns & Exchanges
At eDog, we want you and your pup to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns on all unworn items. If the fit isn't perfect, our hassle-free process ensures you can exchange or return with ease.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain in resalable condition during transit.
Attach the Label
Print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.
Drop Off & Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing